When ordering multiple products, please be aware that each item may be shipped separately.
While we typically don't accept returns, we want to assure you that if your received product is damaged, defective, or misprinted, we're committed to setting things right. Our aim is to provide hassle-free solutions, which may include free replacements or refunds, in such cases.
If, despite our thorough quality checks, you find yourself with a damaged, defective, or misprinted item, please don't hesitate to reach out to us at: support@cafetitude.com with photos of damaged, defective, or misprinted item. When you email us, we'll guide you through the necessary steps to resolve the issue.
Should you encounter a situation where the product you receive is damaged, defective, or misprinted, it's important to note that there's no obligation to send the product back to us.
For any claims related to items that are damaged, defective, or misprinted, we kindly request that you submit these claims within 30 days of receiving the product. Your satisfaction is important to us, and we're here to assist you throughout this process.
Size guide
HEIGHT (inches) | WIDTH (inches) | |
12″×16″ | 12 | 16 |
HEIGHT (cm) | WIDTH (cm) | |
12″×16″ | 30.5 | 40.6 |
While we typically don't accept returns, we want to assure you that if your received product is damaged, defective, or misprinted, we're committed to setting things right. Our aim is to provide hassle-free solutions, which may include free replacements or refunds, in such cases.
If, despite our thorough quality checks, you find yourself with a damaged, defective, or misprinted item, please don't hesitate to reach out to us at: support@cafetitude.com with photos of damaged, defective, or misprinted item. When you email us, we'll guide you through the necessary steps to resolve the issue.
Should you encounter a situation where the product you receive is damaged, defective, or misprinted, it's important to note that there's no obligation to send the product back to us.
For any claims related to items that are damaged, defective, or misprinted, we kindly request that you submit these claims within 30 days of receiving the product. Your satisfaction is important to us, and we're here to assist you throughout this process.
We offer free shipping on all orders across the US. Your orders will be fulfilled within approximately 7 days. Please keep in mind that the time it takes to process orders is separate from the time it takes for shipping.
For orders within the US, you can expect an estimated shipping time of 3-4 business days after the item is fulfilled. However, in the event of a high volume of orders, there might be a slight delay in shipments by a few days. We recommend allowing for some extra transit days for the delivery.
Please note that when you place an order with multiple products, each item may be shipped separately.
While we're pleased to provide complimentary standard shipping for all US orders, we're also gearing up to introduce international shipping. For international orders, the shipping charges will be automatically calculated and included in your order total during checkout. These charges will vary based on factors such as the destination of your order, as well as the weight and dimensions of the items in your cart.
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We are Cafetitude ("Company," "we," "us," "our"), a company based in Seoul. South Korea.
We operate the website https://cafetitude.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at support@cafetitude.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Cafetitude, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
For further and detailed information, please check the full Terms Of Service page at: https://cafetitude.com/pages/terms-of-service.